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info@imperialja.com
Imperial Optical Jamaica

We Focus On Your Needs

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Taking Care of Vision

Imperial Optical Jamaica has been serving customers for over 90 years and operates nine branches throughout the island; Kingston (five locations), Spanish Town, May Pen, Mandeville and Montego Bay. We pride ourselves on providing world-class service and products along with ensuring all our customers are completely satisfied. Visit us today for the very best in eye care solutions.
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High Quality Lenses
We pride ourselves in providing the highest quality optical lenses which are crafted at our local lab that utilizes the latest technology available worldwide.
Fashionable Optical Frames
Each location stocks a wide selection of optical frames with styles in keeping with the latest trends for all ages. Our knowledgeable and customer-service driven optical dispensers are trained to assist in choosing suitable products that best suit your unique requirements.
Satisfaction Guaranteed
Our goal is your vision. Our team is driven by customer care and satisfaction. It is important to us that we build a strong relationship with all our customers as we recognize that visual expectations and needs are paramount.

Our Doctors

Dr. Leonard Miller (OPHTH)
Ophthalmologist
Store Locations
Dr. Donald Rhodd (OPHTH)
Ophthalmologist
Store Locations
Dr. Camara Brown (OPHTH)
Ophthalmologist
Store Locations
Dr. Su Su Hlaing (OPHTH)
Ophthalmologist
Store Locations
Dr. H. Woodham
Optometrist
Store Locations
Dr. Sahithi Jasti (OPHTH)
Ophthalmologist
Store Locations
Dr. Dana Richardson (OPHTH)
Ophthalmologist
Store Locations
Dr. R. Cruz (OPHTH)
Ophthalmologist
Store Locations
Dr. Windell Miller (OPHTH)
Ophthalmologist
Store Locations
Dr. Leonard Miller (OPHTH)
Ophthalmologist
Store Locations
Dr. Jeannine Imoru (OPHTH)
Ophthalmologist
Store Locations
Dr. Radhika Murugaiyan (OPHTH)
Ophthalmologist
Store Locations
Dr. Radhika Murugaiyan (OPHTH)
Ophthalmologist
Store Locations
Dr. Shelley Buchanan (OPTOM)
Optometrist
Store Locations
Dr. Gordon Robotham (OPHTH)
Ophthalmologist
Store Locations
Dr. Shelley Buchanan (OPTOM)
Optometrist
Store Locations
Dr. Michelle Leighton (OPHTH)
Ophthalmologist
Store Locations
Dr. Georgette Crossman (OPHTH)
Ophthalmologist
Store Locations
Dr. S. Jasti (OPHTH)
Ophthalmologist
Store Locations
Dr. Su Su Hlaing (OPHTH)
Ophthalmologist
Store Locations
Dr. S. Buchanan (OPTOM)
Optometrist
Store Locations
Dr. Gordon Robotham (OPHTH)
Ophthalmologist
Store Locations
Dr. S. Buchanan (OPTOM)
Optometrist
Store Locations

Mission Statement & Core Values

To build a relationship of trust with our customers by offering comprehensive eye care, quality lenses, fashionable frames and excellent customer service delivered by our competent staff, as we continue to improve our technology.
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Respect
Imperial Optical aims to provide the best eye-care solutions by treating every customer with respect and patience. We listen to the customer’s needs first, then think creatively to find a solution that not only meets, but exceeds their expectations.
Patience
Imperial Optical is both a health-oriented and fashion-oriented enterprise. This is why we must strive to devise comprehensive vision solutions that meet the needs of our individual customers.
Quality-oriented
Imperial Optical sells a high quality product, therefore the entire customer experience should reflect that quality, from the presentation of the store to the competence of our sales team.
Customer-centric
Every decision Imperial Optical makes is coming from a place of customer-centricity. We aim to provide the best comprehensive eye care experience possible.

FAQ Frequently Asked Questions

What are the warning signs that a child might need glasses?
Faq

Common signs that a child has a vision problem that requires corrective eyewear include:

  • Consistently sitting too close to the TV or holding a book too close
  • Losing his or her place while reading
  • Using a finger to follow along while reading
  • Squinting
  • Tilting the head to see better
  • Frequent eye rubbing
  • Sensitivity to light
  • Excessive tearing
  • Closing one eye to read, watch TV to see better
  • Avoiding activities that require near vision, such as reading or homework, or distance vision, such as participating in sports or other recreational activities
  • Complaining of headaches or tired eyes
  • Receiving lower grades in school than usual
  • Disrupting the class on a regular basis

Schedule an appointment with your optometrist if your child exhibits any of these signs.

When should a child get his/her first examination?
Faq

Six months old.

What’s the difference between a specialist and an optometrist?
Faq

A specialist is a medical doctor who specializes in all areas of the eyes; an optometrist checks vision and refers to the specialist when abnormalities are detected.

How often should I have my eyes examined?
Faq

For children: every year; adults: every two years.

How long does the medicine last in the glasses?
Faq

The glasses prescription never changes however, your eyes do, sight deteriorates with age.

Can scratches in the lenses be removed?
Faq

Not at all.

Is it alright to wear glasses all the time? Will this cause dependency?
Faq

If you are nearsighted, yes; farsighted, no.

How does one decide the best lenses for me?
Faq

Through discussion with the doctor and the optical dispenser; your lifestyle which includes your job and hobbies determine the recommendation.

Are the lenses sent overseas to be prepared?
Faq

Not at all; we have a first world laboratory which allows for a quick turn around in glasses production.

Why are the lenses so expensive?
Faq

We use first quality materials and a variation of lens styles; one cap does not fit ALL.

Are scratch resistant lenses available?
Faq

YES. Polycarbonate lenses offer this feature.

Opening hours for our business?
Faq

Monday to Friday 8:30-5:00 Saturday 9:00-4:00 Except for the following locations: Fontana 9:00-6:00 Monday-Friday and Saturday 9:30-4:30; Harbour St. 8:00-4:30 and closed on Saturday.

Do we use outside RX (glasses and contact lens) and frames?
Faq

We do fill outside prescriptions as long as the doctors are registered to practice; frames we take at the owner’s risk.

Can I take back my clear lenses at a later date to add transition to them?
Faq

No this is not possible.

What does far/near sighted mean?
Faq

Farsighted means you see clearly in the distance without any aid(s) but may have an issue seeing objects at a close range, and nearsighted means you are able to see objects at a close range without assistance but no so in the distance.

How long is the adjustment period for new lenses?
Faq

This varies there is no hard and fast rule; each individual has his/her own level of accommodation.

Can "transition"/AR coating be added after picking up?
Faq

No to Transitions however, AR coating can be added IF the lenses have NO blemish.

Can AR coating be removed?
Faq

There has been some success with this but it is not 100% foolproof.

What is the difference between transition and progressive?
Faq

Progressive lenses transition from distance to near vision; Transitions lenses are photochromic lenses i.e. they transition from clear to dark and vice versa when outside or inside.

Should I use alcohol to wash my glasses?
Faq

No alcohol. Instead, use a mild dishwashing liquid and cool water to remove oil and build up from your glasses.

Terms & Conditions

Thank You For Shopping With Us!

It is estimated that glasses will normally be ready in 5-15 working days. Glasses which are not collected within 60 days of the time period set out above will be deemed abandoned and the deposit paid thereon utilized as a fee for the restocking, storage and other costs incurred by the Company in relation to the glasses. Other conditions apply.